Refund policy

This policy applies to online orders. Pieces ordered at the atelier follow the terms agreed at your appointment.

If you are not happy with your piece, you can return it within 7 days of delivery for a full refund, or exchange it for another size.

Pieces must be unworn and unaltered, with their tags and original packaging. We reserve the right to refuse a return or exchange that does not meet these conditions.

Shipping costs and duties are not refunded. Return shipping is paid by you.

If your piece arrives with a fault, tell us within 48 hours and we will repair or replace it at our cost.

Refunds are made to your original payment method once we receive the piece.